For cancellations up to a week before, the entire amount will be refunded. For subsequent cancellations and always before the date of the activity, 30% will be retained. If the customer renounces the activity, no refund will be made.

If the activity is canceled due to bad weather, the client can decide to change the date and/or time or receive a full refund.

In the case of Diving Courses, once the digital kit is opened, the deposit cannot be returned.

In the case of Try Dive Experience, a refund cannot be made if the medical authorization is not provided when required.